Meadow Kestrel - Terms of Use

Agreement to Terms

By accessing or using the Meadow Kestrel website (meadow-kestrel.sbs) and services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our services.

These terms constitute a legally binding agreement between you and Meadow Kestrel Ltd, a company registered in England and Wales.

Services Description

Meadow Kestrel provides online educational courses related to gardening and landscape design. Our services include:

Video-based instructional content
Downloadable educational materials
Access to community forums
Certificates of completion where applicable

Account Registration

To access our courses, you must create an account. You agree to:

Provide accurate and complete registration information
Maintain the security of your account credentials
Accept responsibility for all activities under your account
Notify us immediately of any unauthorised use

We reserve the right to suspend or terminate accounts that violate these terms.

Course Access and Licensing

When you purchase a course, you receive:

A personal, non-transferable licence to access the course content
Lifetime access to the materials at the time of purchase
Access to future updates for that course at our discretion

This licence does not include:

The right to share your account with others
Permission to download, copy, or redistribute course videos
Rights to use content for commercial purposes
Transfer of intellectual property rights

Payment and Pricing

All prices are displayed in British Pounds Sterling (GBP) and include applicable VAT where required. Payment terms:

Full payment is required at the time of purchase
We accept major credit cards, debit cards, and PayPal
Prices may change without notice for future purchases
Existing purchases are not affected by price changes

Refund Policy

We offer a 14-day satisfaction guarantee:

Request a refund within 14 days of purchase if you have completed no more than three modules
Refunds are processed to the original payment method
Processing may take 5-10 business days

Refunds are not available after 14 days or if substantial course content has been accessed.

Intellectual Property

All content on our website and in our courses, including but not limited to text, graphics, logos, images, videos, and software, is the property of Meadow Kestrel Ltd or our content suppliers and is protected by intellectual property laws.

You may not:

Copy, modify, or distribute our content without written permission
Use our trademarks without authorisation
Reverse engineer any software or technology we provide
Remove any copyright or proprietary notices

User Conduct

When using our services, you agree not to:

Violate any applicable laws or regulations
Infringe on the rights of others
Share your account credentials with others
Post harmful, offensive, or misleading content in forums
Attempt to gain unauthorised access to our systems
Interfere with the proper functioning of our services
Use automated systems to access our content

Community Forum Guidelines

Our community forums are provided for educational discussion. Users must:

Treat other members with respect
Stay on topic and contribute constructively
Refrain from posting promotional or commercial content
Not share personal information of others without consent

We reserve the right to remove content and restrict access for users who violate these guidelines.

Disclaimers

Our courses are provided for educational purposes only. We make no guarantees regarding:

Specific results from applying course techniques
Suitability of advice for your particular circumstances
Success of plants or projects in your specific conditions
Professional qualifications or certifications from completion

Gardening outcomes depend on numerous factors including climate, soil, and individual effort that we cannot control.

Limitation of Liability

To the fullest extent permitted by law, Meadow Kestrel Ltd shall not be liable for:

Indirect, incidental, or consequential damages
Loss of profits, data, or goodwill
Damages resulting from your use of or inability to use our services
Any content posted by other users

Our total liability for any claim shall not exceed the amount you paid for the relevant course.

Indemnification

You agree to indemnify and hold harmless Meadow Kestrel Ltd, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

Your use of our services
Your violation of these terms
Your violation of any third-party rights

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites. Accessing them is at your own risk.

Service Availability

We strive to maintain continuous access to our services but do not guarantee uninterrupted availability. We may:

Perform maintenance that temporarily affects access
Modify or discontinue services with reasonable notice
Experience downtime due to factors beyond our control

Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the modified terms.

Governing Law

These terms are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms of Use, together with our Privacy Policy and any course-specific terms, constitute the entire agreement between you and Meadow Kestrel Ltd regarding your use of our services.

Contact Information

For questions about these Terms of Use, contact us:

Meadow Kestrel Ltd
47 Thornbury Gardens
Bristol BS8 2QP
United Kingdom
Email: [email protected]